Privacy Policy


Fenchurch Insurance Brokers acts as the data controller for your personal information and is committed to treating all such data as private and confidential, even beyond the duration of your customer relationship. This commitment aligns with the Data Protection Act 2018 and subsequent legislation.

Our data protection contact details are as follows:

123 Minories, London EC3N 1NT

Tel: 01883 770970

Email: info@fenchurchinsurance.co.uk

For security and service enhancement purposes, telephone calls to us may be monitored and/or recorded.

We use and disclose your information in the normal course of arranging and administering your insurance to fulfil our contractual obligations. This may include legal requirements, regulatory obligations, and sharing information with credit reference agencies for payment arrangements. Insurers may also perform credit checks using this information.

If you prefer not to have your data used in this manner, we may be unable to arrange or administer your insurance to meet our contractual obligations.

Email transmission is not entirely secure. By providing your email address, you consent to us using this method for communication and sending policy documents. If you wish to opt-out, please contact us.

Provision of personal data is mandatory for meeting contractual obligations and will be retained until your request for removal or up to 7 years (up to 40 years for Liability policies).

Upon renewal, we verify and use your personal and sensitive data for quotations. Inform us of any changes.

You have rights to access, rectify, or erase your data, request data copies, and object to our data usage. If you believe our information is inaccurate or incomplete, contact us promptly. You also have the right to complain to the https://ico.org.uk/ 

With your consent, we may use your information for marketing purposes, including providing information about insurance products and services and sharing data with third parties acting on our behalf of Fenchurch Insurance Brokers Ltd.

You can exercise your right to stop data processing for marketing purposes at any time by contacting us.

Except as outlined in this policy, we will not disclose information to other parties without your written consent.

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